UCSF Health IT for Sustainable Work: Flexibility, Resources, Respect

UCSF’s Move to Onsite Work policy is already driving resignations and undermining our ability to provide high-quality Health IT support—support that is essential to UCSF’s world-class patient care.

As UCSF Health IT professionals, we are committed to delivering reliable, responsive, high-quality service to clinicians, staff, and patients. But the Move to Onsite Workhas been implemented without meaningful input from the affected employees, despite repeated concerns raised through designated channels. Many of us accepted our roles as remote workers, and this policy represents a major change to our working conditions.

This shift has already increased workload for the remaining staff and reduced the quality and responsiveness of the service we can provide. UCSF must address the real operational impacts of this policy and ensure the resources needed to do this work safely and effectively.

We demand the following:

  1. Reinstate reimbursement for travel expenses incurred for on-site days.

  2. Reinstate reimbursement for travel to worksites that are not our designated worksite.

  3. Provide clear limits and transparency on how often out-of-state staff must report on-site each year.

  4. Require 45 days’ notice for changes in schedule or location of onsite work

  5. Require no on-site reporting unless proper equipment, adequate, safe workspaces, and necessary accommodations are in place – in accordance with the Health and Safety provisions of the UPTE contract.

As UPTE members, we have issued an official demand to bargain over the impacts of UC’s policy. We stand united in demanding fair, sustainable working conditions that retain skilled staff and enable us to support the UCSF community at the level patients and clinicians depend on.

We call on UCSF leadership to meet with impacted Health IT staff, bargain in good faith over the impacts, and implement these demands immediately so we can continue delivering the high-quality support UCSF’s mission requires.