Invest in UCSF Campus Social Workers: A Win for All San Franciscans

Stronger social safety nets save lives and tax dollars! San Francisco now sees more hospital stays for depression than for asthma, suicide claims twice as many residents as homicide, and fentanyl kills two San Franciscans every single day. Clinical social workers (CSWs) lead harm‑reduction and diversion efforts that keep people alive and out of crisis—yet UCSF still funds them through short‑term grants, leaving critical care underpaid and unstable.

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  • Campus” social workers are employed at UCSF’s Campus clinics, San Francisco General Hospital and Trauma Center, Hospital and Trauma Center, the Division of Citywide Case Management Programs, the UCSF Trauma Recovery Center, the Division of Substance Abuse and Addiction Medicine, the UCSF Alliance Health Project, among many others. Their patients have serious mental illness, substance use disorders, and various forms of severe trauma. Many of them are underinsured and may be unhoused.

    • Citywide Case Management, one of the many programs staffed by Campus CSWs, serves over 1,500 clients annually. Patients are 40% Black & Latinx, 70% actively using substances, and 100% experiencing serious mental illness.

    • More than 52% of Campus CSWs are in the lowest Master’s level title.

    • Work in settings like SFGH, which derives a majority of its funding from Medi-Cal.

    Medical Center” social workers are employed primarily at the UCSF Helen Diller Medical Center at Parnassus Heights, the UCSF Medical Center at Mission Bay, the UCSF Medical Center at Mount Zion, the UCSF Langley Porter Psychiatric Hospital, and the UCSF Nancy Friend Pritzker Psychiatry Building. They are funded through UCSF Health and have patient populations that are almost fifty percent white, with large percentages (38-68%) of patients insured through private third-party insurers.

    • Primarily at UCSF Parnassus, Mission Bay, Mt. Zion, and the Langley Porter Psychiatric Hospital. Almost 50% of patients are white, with large percentages of patients insured through third-party insurers.

    • There are zero Medical Center CSWs in the lowest Master’s level title.

    • Work in settings where no more than 25%, and as little as 0%, of revenue is from Medi-Cal.

    • Stabilize streets & transit by guiding 1,500+ unhoused or high‑risk clients away from EDs and jails.

    • Reduce public‑health costs through early intervention that prevents costly hospital readmissions.

    • Strengthen hospital flow—fewer psychiatric bottlenecks mean shorter wait times for every patient.

    • Deliver specialty outpatient care—Trauma Recovery Center (TRC), AIDS Health Project  (AHP), Intensive Pain Program (IPP), and Child & Adolescent Services  (CAS)—so patients stay healthy and out of crisis without returning to the ED.

  • City leaders and UCSF can secure healthier, safer neighborhoods by:

    1. Close the 29 % pay gap so experienced CSWs stay on the job.

    2. Add Campus CSWs to UCSF’s operating budget for stable, long‑term care.

    3. Ensure safe staffing & worksites so CSWs can focus on serving the public.

Unequal pay hurts public health

Campus Clinical Social Workers Medical Center CSWs
Core mission Community‑based, inpatient & outpatient UCSF mental‑health programs affiliated with SFGH (Citywide, TRC, AHP, Ward 86, Methadone Clinic, CAS, PES, EDCM) Inpatient & ambulatory healthcare coordination, therapeutic engagement, and discharge planning at UCSF hospitals & mental‑health treatment centers (e.g., Langley Porter Psychiatric Hospital, Pritzker Psychiatry Building)
Average pay 29% lower—drives turnover Competitive
Position stability Grant‑funded, at risk UCSF‑budgeted, permanent
Community impact Rising behavioral & mental‑health crises, Continuous UCSF Health bottlenecks from preventable hospitalizations, all San Franciscans feel the effects of rising crises and service gaps

Clinical social workers (CSWs) are indispensable guardians of community well-being. After years of graduate study and supervised practice, they provide frontline mental health care that has a ripple effect across families and neighborhoods. Yet, UCSF’s much-touted single pay scale masks a two-tier reality—campus and community clinicians are routinely hired onto lower steps than their hospital-based peers, even though the formal salary ranges are identical.

See the difference in UC’s two-tier care system

Note: Campus and medical center pay scales are identical, but placement by HR/dept varies greatly.

Credentials Campus Clinical Social Worker Medical Center CSWs Difference
Title & Steps Wage Title & Steps Wage
Bachelor’s degree Social worker associate, Step 1 $30.68
Master’s degree; Provisional License (ASW, AMFT, APCC) CSW1, Step 8* $44.94/hr CSW2, Step 19 $57.79 $12.85/hr or 25.02%
Fully licensed (LCSW, LMFT, LPCC) CSW2, Step 11 $49.33/hr CSW3, Step 22 $65.98 $16.65/hr or 28.89%

*As of September 2023, the campus entry level was raised to CSW1, Step 8. The prior entry-level placement was CSW 1, Step 1 ($38.69/hr), making a $19.10/hr or 37.18% difference.

The result is stark salary gaps of roughly 25–29 percent for provisionally or fully licensed staff, and in some cases, more than 60 percent at the time of hire. This shortfall does more than undermine professional sustainability—it drives experienced clinicians away from the very low‑income and minority communities that already face the greatest barriers to care. Closing these disparities is therefore a matter of the common good: fair, equitable compensation strengthens the behavioral‑health workforce, safeguards continuity of care, and aligns UCSF’s practices with its public mission to advance health equity for all.

A tale of two social workers

CSW Comparison
Graduated from MSW program, 0 hours of post‑grad experience
Campus Clinical Social Worker (Mica): Until she obtains her ASW number, Mica can be hired only as a Social Work Associate at step 1–2 ($30.68–31.30/hr). She will perform CSW‑level duties but cannot reclassify to CSW until the number arrives—a process that typically takes ~3 months, or up to 12 months if she has a prior incarceration.
Medical Center CSWs (Morgan): Morgan is hired as a Clinical Social Worker 2, step 19.
Difference: $27.11/hr or 61.29%
Receipt of provisional license number from BBS
Campus Clinical Social Worker (Mica): Upon receipt of her provisional license number, Mica is eligible to be reclassed to a CSW 1, Step 8.
Medical Center CSWs (Morgan): No change.
Difference: $12.85/hr or 25.02%
Becoming fully licensed
Campus Clinical Social Worker (Mica): After two years, Mica is a CSW 1, Step 9 (no raise during probation) & now license‑eligible. From the date the BBS confirms her exam eligibility, she can reclassify to CSW 2—but may advance only two steps, landing at CSW 2, Step 11.
Medical Center CSWs (Morgan): Morgan is now a CSW 2, Step 20 (he did not receive a step increase while on probation). He has passed his clinical exam and is now an LCSW! He will be reclassed to CSW 3 at minimum to Step 22.
Difference: $16.65/hr or 28.89%
Breaking the glass ceiling
Median tenure for Campus CSWs at UCSF  ≈ 2 yrs 8 mo, about the time it takes to get licensed as a clinical social worker
Campus Clinical Social Worker (Mica): Mica asks to reclassify to a CSW 3, but is denied and told it is not possible in her clinic. Several years later, her manager creates one CSW 3 opening that carries extra projects, duties, and supervisory responsibilities. Mica competes against her colleagues, is selected, and is reclassified to CSW III Step 13 ($55.21/hr). The colleagues she competed against remain at CSW 2.
Medical Center CSWs (Morgan): Morgan does not need to take on program management responsibilities to remain a CSW 3.
Difference: $10.77/hr or 17.77%

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End UCSF’s Two‑Tier Mental‑Health Pay System